Privacy & Data Protection

Privacy Policy

Last updated: July 18, 2025

Your Privacy Matters

This Privacy Policy explains how AgentGearz collects, uses, and protects your personal information when you use our services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name, email address, phone number, and business information
  • Real estate license information and professional credentials
  • Payment and billing information
  • Communications with our support team
  • Profile information and preferences

Automatically Collected Information

When you use our services, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (if you enable location services)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Personalize your experience and provide tailored content
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent security incidents
  • Comply with legal obligations and enforce our agreements

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Lead Distribution

When you purchase leads, we share lead contact information with you. We do not share your personal information with lead prospects.

Service Providers

We share information with third-party service providers who help us operate our business, including:

  • Payment processors
  • Cloud hosting and storage providers
  • Email and communication services
  • Analytics and marketing platforms
  • Customer support tools

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection practices
  • Incident response and breach notification procedures

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a portable copy of your data
  • Opt-out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your information

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website performance and user behavior
  • Provide personalized content and advertising
  • Improve our services and user experience

You can control cookies through your browser settings. Please see our Cookie Policy for more details.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

AgentGearz Privacy Office
Email: privacy@agentgearz.com
Phone: +1 (555) 123-4567
Address: 123 Business Ave, Suite 100, New York, NY 10001

Transparency Commitment

We believe in transparency and are committed to being clear about how we collect, use, and protect your information. Your trust is essential to our business.